Returns & Exchanges
At Syrup, we want you to glow with confidence, which is why we offer a 30-day window for returns on all skincare and cosmetic products. If a formula isn't the perfect match for your skin, we are committed to making it right.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all lids are secured to prevent leakage during transit.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.
Drop Off and Refund
Hand your package to the designated courier; once received at our warehouse, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing